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Last Updated: October 5, 2026
Welcome to Abaya by Mursed – The Better Choice. By accessing our website or purchasing our products, you agree to these Terms & Conditions.
1. Products
We make every effort to ensure that product descriptions, images, colours, sizes, and prices are accurate. As many of our abayas feature hand embroidery and handcrafted work, slight variations in colour, design, stitching, or finishing may naturally occur.
2. Orders
Customers must provide accurate name, contact, billing, and delivery information when placing an order. We reserve the right to cancel or refuse an order due to product unavailability, incorrect information, pricing errors, suspected fraud, or other legitimate reasons.
3. Payment
Payments may be processed through third-party payment gateways. Customers are responsible for providing valid payment information. We do not generally store complete card or banking details on our servers.
4. Shipping & Delivery
Delivery times are estimates and may vary depending on location, courier services, weather, holidays, or circumstances beyond our control. Customers are responsible for providing a complete and accurate delivery address.
5. Returns & Exchanges
Returns and exchanges are subject to our applicable return policy. Products approved for return should generally be unused, unworn, unwashed, undamaged, and in their original condition and packaging
6. Cancellation & Refunds
Order cancellation may be possible before the order is processed or dispatched. Approved refunds will be processed through the applicable payment method, and the time taken may depend on the payment provider or bank.
7. Intellectual Property
All website content, including our brand name, logo, photographs, designs, text, graphics, and product descriptions, belongs to or is licensed to Abaya by Mursed. Content may not be copied or commercially used without written permission.
8. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website security, or use the website for unlawful or fraudulent activities.
9. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect and use your personal information.
10. Changes to Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised Last Updated date.
11. Governing Law
These Terms & Conditions are governed by the applicable laws of India.
Contact Us
Abaya by Mursed – The Better Choice
Naranda, Panskura–Mahotpur Road
Panskura, East Medinipur, West Bengal – 721139, India
Phone: +91 9811981281
Email: abayabymursed@gmail.com
Website: https://abayabymursed.com/